Terms & Conditions

General Terms and Legal Framework for Our Lodges

The following general terms govern the use of our lodges. Please carefully read these terms before booking a stay. By booking a stay at one of our lodges, you agree to the detailed conditions below:

1. Reservation and Payment:

1.1. Reservation: Any reservation is subject to availability. You can book a lodge online through our website, by contacting our reservation service, or by using third-party booking websites such as Booking.com, Agoda.com, Hotels.com, etc. The reservation is considered confirmed only after receiving a booking confirmation from us.

1.2. Payment: Full or partial payment may be required at the time of booking. Rates and payment conditions vary depending on the type of lodge, the period, the length of stay, and ongoing special offers. All transactions are processed securely, following current security standards.

2. Cancellation and Modification:

2.1. Cancellation: In case of cancellation, fees may apply depending on the cancellation period in relation to the scheduled arrival date. Refer to our cancellation policy for specific details on applicable fees and cancellation conditions.

2.2. Modification: Any reservation modification is subject to availability and may incur additional charges. Modification requests should be addressed to our reservation service.

3. Check-in and Check-out:

3.1. Check-in: The standard check-in time is from 1:00 PM to 8:00 PM on the day of your reservation. Please inform us in advance if you plan to arrive outside this time frame. We will do our best to accommodate your schedule.

3.2. Check-out: The standard check-out time is at 11:00 AM on the day of your departure. Late check-out may be possible, subject to availability. Please inform the reception in advance.

4. Behavior and Responsibility:

4.1. Behavior: Guests are required to adhere to the rules of conduct and maintain the tranquility of other guests. Any disruptive, harmful, or disrespectful behavior may result in immediate expulsion without a refund.

4.2. Responsibility: We disclaim all liability for loss, theft, or damage to guests' property. It is strongly recommended that guests obtain appropriate travel insurance to cover these contingencies.

5. Pets:
5.1. Pets: Pets are not allowed in our lodges or on the premises of Chez Yaya.

6. Non-Smoking:
6.1. No Smoking: All our lodges are strictly non-smoking for the safety of guests and the establishment. Violation of this rule may result in immediate expulsion without a refund. Smoking is only allowed on the terraces, which are the open areas of our lodges or in common spaces.

7. Services and Amenities:
7.1. Services: The amenities and services are the same for all our lodges. Refer to our website or contact our establishment for specific information on included services and available amenities during your stay.

8. Force Majeure:
8.1. Force Majeure: We cannot be held responsible for delays or cancellations resulting from circumstances beyond our control, such as natural disasters, strikes, acts of terrorism, etc.

9. Data Protection:

9.1. Data Protection: We process your personal data in accordance with our privacy policy. By booking a stay with us, you consent to our use of your personal data in accordance with applicable legal provisions.

10. Applicable Law and Jurisdiction:

10.1. Applicable Law: These general terms will be governed and interpreted in accordance with Greek law.

10.2. Jurisdiction: Any dispute arising from these general terms will be subject to the exclusive jurisdiction of the courts of Athens.

10.3. Legal Capacity:
The Chez Yaya website is not intended for use by individuals and entities unable to enter into legally binding contracts under applicable law. The website and services offered are not accessible to minors. You warrant that you are of legal age to browse, use, or book a room on this website. If you are not of legal age (under 18 according to Greek law), you can contact the hotel directly for assistance.

10.4. Limitation of Liability:
Unless prohibited by law, Chez Yaya shall in no event be liable for any special, indirect, or consequential damages or any other damages, whether in contract or tort, arising from the use or performance of this website or its content, or from the performance or non-performance by Chez Yaya or any third-party provider of products or services related to this website. This limitation of liability applies regardless of whether the claim is based on a contract, negligence, or any other theory of recovery, even if Chez Yaya has been advised of the possibility of such damages.

10.5. Site Content:
The website and all of its content, including images, photographs, logos, and other elements, as well as copyrights, trademarks, presentations, and other intellectual property rights related to these elements, are the property of Chez Yaya. The website or any part thereof may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for commercial purposes not expressly authorized by Chez Yaya.

10.6. Applicable Law:
These general terms will be governed and interpreted in accordance with Greek law, and any dispute related to these general terms will be subject to the exclusive jurisdiction of the courts of Athens.

We thank you for your understanding and look forward to welcoming you to our lodges for a pleasant stay. If you have any questions or concerns, please feel free to contact us at [email protected].
© 2023 Chez Yaya. All rights reserved. Privacy Policy. Made by Artimon Digital.

Online Booking Request

Non-binding Pre-booking! We are delighted to announce that our online booking system will be up and running soon, as soon as the final details of the construction site are completed. In the meantime, you can make a pre-booking without any deposit required. This does not commit you to anything and guarantees you a privileged spot upon the official opening in March 2024.

We look forward to welcoming you soon!